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How far is Blue Waters from Antigua Airport (VC Bird International)?

Blue Waters is located 4 miles from the airport and is a short 15-20 minute transfer to the hotel. This will usually cost around US$15-20 for up to 4 people.

 

How long is the flight time?

Flying times:

• New York - 4 hrs.
• Miami - 3 hrs.
• Baltimore - 4 hrs.
• Toronto - 4 hrs.
• Puerto Rico - 1 hr.
• London - 8 hrs.
• Frankfurt - 9 1/4 hrs.
• Paris - 10 hrs (via Guadeloupe or St Martin)

 

Do I need a passport or visa to travel to Antigua?

All members of your party require a valid passport and we recommend at least 6 months validity remaining on this identification.

 

IMPORTANT: All travelers, including U.S. citizens, to and from the Caribbean, Central and South America and Bermuda will be required to have a PASSPORT or other accepted document that establishes the bearer's identity and nationality to enter or re-enter the United States. For information visit the U.S. State Department's website: www.travel.state.gov for more information.

 

What is Blue Waters address?

Blue Waters is located at Soldiers Bay, St John’s on the North West tip of Antigua west facing onto the Caribbean Sea.

 

How far is Blue Waters from the Capital St John’s?

Blue Waters is located just a short 15 minute drive from the capital where you will find a wonderful selection of shops and boutiques as well as duty free shopping and restaurant and bars.

 

Are there any good restaurants near to Blue Waters?

There are a number of excellent restaurants all just a short taxi ride from Blue Waters. Below are just some of our favorites:

 

Restaurant	Style	Location	Contact Info
The Palm Restaurant	Open daily for breakfast, lunch and dinner. A mix of West Indian and Traditional.	Blue Waters Hotel	011 268 462 0290
Bartleys Restaurant	Open for dinner. Mediterranean theme. Air conditioned	Blue Waters Hotel	011 268 462 0290
The Cove Restaurant	Asian menu, Sushi, sashimi, Thai, Indonesian, Vietnamese, Indian.	Blue Waters Hotel	011 268 562 2683
Bay House Restaurant	Alfresco dining on the terrace and deck overlooking the astounding Caribbean Sea.	Dickenson Bay	001 268 462 1223 www.twhantigua.com
The Tides Restaurant	International menu specialized in seafood; beach front dining indoors and outdoors on spacious verandas with constant cooling easterly trade winds.	Dutchman’s Bay	001 268 462 TIDE (2499) TheTides@apuainet.ag
La Bussola	A characteristically elegant Italian Restaurant with a beachfront garden and shaded gazebo in the quaint Runaway Bay.	Runaway Bay	001 268 562 1545 labussolantigua@hotmail.com
Papa Zouk	Succulent seafood dishes, extensive collection of rums and zouk (French Creole music with strong African influences).	St. John’s	001 268 464 6044
Le Bistro	French/International, to some of which the Chef has added a Caribbean flair.	Hodges Bay	001 268 462 3881 pgbistro@candw.ag
Pepperz ‘N’ Lime	Latin and Caribbean cuisine with great flavours and fun entertainment which fuses together to create an authentic dining experience.	Dickenson Bay	001 268 562 8235 office@pepperznlime.com

 

What are the check-in and check-out times?

Check in is at 3PM and check out is from 12 noon.

 

Do you accept children at Blue Waters?

We accept children of all ages.

 

Where can I go to freshen up before my departure from Blue Waters?

After you have checked out we have the facilities to store your luggage and allow you to enjoy the remained of your day at Blue Waters before your flight. To freshen up changing room facilities are available with showers.

 

Can I keep my room until I depart?

We are able to provide late check out’s from Blue Waters depending on the arrivals for that day. If we are able we will provide you with a late check out free of charge if there are few arrivals and occupancy is not at capacity. If we are busy then a late check-out fee of US$100 may be applied or in rare cases we will not be able to offer a late check-out at all.

 

Do I have to book the all-inclusive plan if I wish to be on all inclusive before I arrive?

No, you are free to book bed and breakfast and then upgrade to all-inclusive at your leisure in resort no matter how you confirmed your booking. We can only accept an all-inclusive change that lasts for your entire stay from the time you upgrade.

 

Can I upgrade my room on arrival?

Yes, if we have a higher room category available then you are free to upgrade at a charge.

 

What facilities are included in the rooms as standard?

All rooms have king beds and have a private patio or balcony with chaises longues, tables and chairs, cable TV, wall safe, clock radio, air conditioning, ceiling fan, hair dryer, telephone, fridge, tea and coffee making facilities, iron and ironing board, bath robes, guest amenities (body wash, shampoo, conditioner & body lotion) and beach towels.

 

Is the same air conditioning available in all rooms?

Air conditioning is standard and available in all rooms and not restricted. All rooms also have ceiling fans.

 

Is there internet access in the rooms?

Currently the Cove Suites and many of the Deluxe Beachfront rooms have internet access. All rooms will have internet access by October, 2011.

 

Is there internet access in the hotel?

All the hotels central areas have internet access.

 

Do the rooms have safes?

All rooms have a safe for secure storage of personal valuables. A deposit of US$50.00 will be charged to your account with the exception of 100 Block Rooms. This will be refunded on returning the locking set. Please note, the key provided is the only key – There is no master or duplicate key.

 

Does the hotel have security?

We have uniformed security guards on duty 24 hours a day. Guests will be asked upon returning to the hotel for their name and room number, apologies for the inconvenience.

 

Can I use traveler’s cheques and change currency?

Foreign currency and traveler’s cheques may be exchanged at the Front Desk

 

Does the hotel accept Credit Cards?

The Hotel accepts the following cards: American Express, Visa, Master Card, Discovery and Diners.

Please be advised that all transactions are in US dollars.

For guests wishing to pay cash or traveler’s cheques, a deposit will be collected on arrival in order to establish credit privileges.

 

Can I hire a car?

Our on-site car rental company can arrange this. A local driving license is required and will be organized by the car rental company. A valid driver’s license from home and the fee in cash will be needed to facilitate this (approx US$20 for the temporary local license).

 

 Is there car parking at the hotel and is there a charge?

Car parking is available opposite the entrance to the lobby and is complimentary.

 

Are there hotel taxis available?

Yes

 

Can they provide tours of the island?

Our taxi drivers make friendly, knowledgeable guides of the island. Hotel taxis are available on request throughout the day. Please use only authorised vehicles that have the prefix “TX” on their number plate. You should agree on the price before hiring the taxi.  It is highly recommended that you reserve a taxi through Reception before 8am on the day required.

 

Can you accept disabled guests?

Some of our ground floor Deluxe Beachfront Rooms are entered at the front via sliding patio doors and are suitable for wheelchair access.  However, the bathrooms in these rooms have not been altered in any way, the vanity basin and mirror are at normal height and the shower is situated over the bath tub.

There is a ramp from the gardens allowing access to Pelican Bar and Palm Restaurant and reception can be accessed from the gardens via a couple of  steps.  Bartleys à la carte Restaurant is situated on the first floor with a climb up approximately 10 steps which is fairly steep (no lift).

There are a few steps around the hotel grounds, a couple of steps down to the pool area, a few steps down to the beach and the 3rd pool (adults only) can be accessed via a ramp which has a few gentle steps up to it.

Although Blue Waters is not advertised as being “wheelchair user friendly” we do have a number of disabled guests who return year after year.

 

What is the voltage at Blue Waters?

All our rooms are provided with a least one 220 volt and several 110 volt outlets. Please note that razor sockets are for razors only. Please, also note that the electrical frequency is 60 Hertz, whereas in the UK and Europe it is normally 50 Hertz. This may damage or cause electrical equipment from these countries to malfunction.

 

Is there a laundry service available?

Available daily – next day service.

Irons and ironing boards in all rooms

 

Do I need to be concerned about mosquitos?

One of the few disadvantages of life on a tropical island is that we have to contend with mosquitoes at certain times of the year. As a general precaution we would recommend that guests keep bedroom doors closed from early evening.

To control the spread of mosquitoes we undertake our own treatment program. This is normally done once per week and is called “fogging”, because of the smoke the process creates. Although the smell is quite strong it is not harmful and quickly dissipates. Even our beautiful butterflies are not affected.

 

Does Blue Waters require dinner reservations?

All restaurants require reservations to avoid disappointment.

 

Is there a dress code policy at Blue Waters?

In keeping with the standards of Blue Waters Hotel, we request that our guests adhere to the following recommendations:

 

PALM RESTAURANT

During the day we would request that guests wear tops, wraps or shorts and footwear at all times. The terrace outside the restaurant is available for those wishing to be more casual or with wet swimwear.

For dinner, smart casual evening attire (shorts are not permitted)

 

BARTLEYS & THE COVE RESTAURANT

For dinner, smart, elegant evening attire (shorts, jeans, trainers, or T shirts are not permitted)

 

PELICAN BAR

Smart casual evening attire (shorts are not permitted after 7pm)

 

Is there room service available?

Guests may also choose to dine in the comfort and privacy of their own room. Room service is available from 7am till 10:30pm daily.

 

Are the restaurant menu’s available throughout the day?

Only during restaurant opening times are the restaurant menu’s available. At all other times between 7am and 10:30pm the hotels snack menu is available.

 

Do you have evening entertainment?

We also offer live entertainment five times per week, including a steel band during Sunday brunch, and piano instrumental at the Monday night Manager's Cocktail Party.

 

Do you serve afternoon tea?

Afternoon tea is served daily from 4pm to 5pm on the Palm Patio and Terrace.

 

Can you cater for dietary requirements and allergies?

Dietary requirements and allergies can be catered for though we request that you contact the hotel if possible prior to arrival, or identify your requirements as soon as you arrive in resort. We cannot guarantee we can meet all dietary requirements but will endeavor to accommodate where possible.

 

Is there a Manager’s Cocktail Party at Blue Waters?

There is and the cocktail party is hosted every Monday at Veronica’s bar from 6pm.

 

Can I arrange trips and tours with the hotel?

Blue Waters does not arrange any tours of its own however our tours desk can arrange a number of locally available activities.

 

Do you have to pay for water sports?

No, all water sports are complimentary at Blue Waters. There are only non motorized water ports available including sailing, windsurfing, kayaks, Hobie Cats, pedal boats and snorkeling equipment.

 

Where is the nearest golf course?

Blue Waters is only a short 5 minute drive from Antigua’s only championship golf course. Enjoy the challenge of playing Antigua’s only 18-hole PGA rated par 69 Golf Course (ten minutes by car from the hotel. Rounds, lessons, club rental and golf cart hire can be arranged).

 

Can I play tennis at Blue Waters?

We have one flood-lit hard court next to the car park. Reservations should be made in advance with Reception. Tennis lessons can be arranged upon request. 24 hours notice required.  Rackets and balls can be obtained from reception.

 

Can I arrange tennis lessons?

Lessons can be arranged through guest services with a 1 hour lesson costing US$50 per hour and children are half price.

 

Do you have a gift shop?

There is a gift shop at Blue Waters selling sun creams, toiletries and a variety of other cosmetic items as well as chic beach wear.

 

Does the hotel have a dive centre?

No.

 

Can I arrange diving lessons through the tour desk?

Unfortunately for insurance purposes we are unable to arrange any dive activities for guests though there are dive centers available on the island.

 

If I book direct with you what is the cancellation policy?

Cancellation Charge:

Cancelled 28-15 days before arrival date	50% of total cost
Cancelled 14-1 day before arrival date	75% of total cost
Cancelled on the day of arrival or no show	100% of total cost
Missed nights due to Late Arrival/Early Departure	100% of total cost

*Cancellation policy may vary according to rate structure.