Frequently Asked Questions
Please see our most asked questions below for your answers. Still can’t find what your looking for? Then please do contact our team and we will be happy to assist you.
ANTIGUA & LOCATION
How far is Blue Waters from Antigua Airport (VC Bird International)?
Blue Waters is located 4 miles from the airport and is a short 15-20 minute transfer to the hotel. This will usually cost around US$15-20 for up to 4 people.
Do I need a passport or visa to travel to Antigua?
All members of your party require a valid passport and we recommend at least 6 months validity remaining on this identification.
IMPORTANT: All travelers, including U.S. citizens, to and from the Caribbean, Central and South America and Bermuda will be required to have a PASSPORT or other accepted document that establishes the bearer’s identity and nationality to enter or re-enter the United States. For information visit the U.S. State Department’s website: www.travel.state.gov for more information.
What is Blue Waters Location?
Blue Waters is located at Soldiers Bay, St John’s on the North West tip of Antigua west facing onto the Caribbean Sea.
How far is Blue Waters from the Capital St John’s?
Blue Waters is located just a short 15 minute drive from the capital where you will find a wonderful selection of shops and boutiques as well as duty free shopping and restaurant and bars.
Are there any good restaurants near to Blue Waters?
There are a number of excellent restaurants all just a short taxi ride from Blue Waters. Below are just some of our favorites:
|The Palm Restaurant
||Open daily for breakfast, lunch and dinner. A mix of West Indian and Traditional.
||Blue Waters Hotel
||011 268 462 0290
||Open for dinner. Caribbean Fusion theme. Air conditioned
||Blue Waters Hotel
||011 268 462 0290
|The Cove Restaurant
||French Fusion, Lobster, Steak & Fish.
||Blue Waters Hotel
||011 268 562 2683
|Bay House Restaurant
||Alfresco dining on the terrace and deck overlooking the astounding Caribbean Sea.
||001 268 462 1223
|The Tides Restaurant
||International menu specialized in seafood; beach front dining indoors and outdoors on spacious verandas with constant cooling easterly trade winds.
||001 268 462 TIDE (2499)
||A characteristically elegant Italian Restaurant with a beachfront garden and shaded gazebo in the quaint Runaway Bay.
||001 268 562 1545
||Succulent seafood dishes, extensive collection of rums and zouk (French Creole music with strong African influences).
||001 268 464 6044
||French/International, to some of which the Chef has added a Caribbean flair.
||001 268 462 3881
||Caribbean cuisine with great flavours and fun entertainment which fuses together to create an authentic dining experience.
||001 268 562-8562
What are the check-in and check-out times?
Check in is at 3PM and check out is from 12 noon.
Do you accept children at Blue Waters?
We accept children of all ages.
Can you accept disabled guests?
Some of our ground floor Deluxe Beachfront Rooms are entered at the front via sliding patio doors and are suitable for wheelchair access. However, the bathrooms in these rooms have not been altered in any way, the vanity basin and mirror are at normal height and the shower is situated over the bath tub.
There is a ramp from the gardens allowing access to Pelican Bar and Palm Restaurant and reception can be accessed from the gardens via a couple of steps. Bartleys à la carte Restaurant is situated on the first floor with a climb up approximately 10 steps which is fairly steep (no lift).
There are a few steps around the hotel grounds, a couple of steps down to the pool area, a few steps down to the beach and the 3rd pool (adults only) can be accessed via a ramp which has a few gentle steps up to it.
Although Blue Waters is not advertised as being “wheelchair user friendly” we do have a number of disabled guests who return year after year.
Where can I go to freshen up before my departure from Blue Waters?
After you have checked out we have the facilities to store your luggage and allow you to enjoy the remainder of your day at Blue Waters before your flight. If you wish to freshen up then changing room facilities are available with showers.
Does the hotel have security?
We have uniformed security guards on duty 24 hours a day. Guests will be asked upon returning to the hotel for their name and room number.
Can I use traveler’s cheques and change currency?
Foreign currency and traveller’s cheques may be exchanged at the Front Desk
Does the hotel accept Credit Cards?
The Hotel accepts the following cards: American Express, Visa, Master Card, Discovery and Diners.
Please be advised that all transactions are in US dollars.
For guests wishing to pay cash or traveller’s cheques, a deposit will be collected on arrival in order to establish credit privileges.
Do you have a gift shop?
There is a gift shop at Blue Waters selling sun creams, toiletries and a variety of other cosmetic items as well as chic beach wear.
What is the voltage at Blue Waters?
All our rooms are provided with a least one 220 volt and several 110 volt outlets. Please note that razor sockets are for razors only. Please, also note that the electrical frequency is 60 Hertz, whereas in the UK and Europe it is normally 50 Hertz. This may damage or cause electrical equipment from these countries to malfunction.
Do you have evening entertainment?
We also offer live entertainment five times per week, including a steel band during Sunday brunch, and during the weekly Manager’s Cocktail Party.
Do I need to be concerned about mosquitoes?
One of the few disadvantages of life on a tropical island is that we have to contend with mosquitoes at certain times of the year. As a general precaution we would recommend that guests keep bedroom doors closed from early evening.
To control the spread of mosquitoes we undertake our own treatment program. This is normally done on a weekly basis and is called “fogging”, because of the smoke the process creates. Although the smell is quite strong it is not harmful and quickly dissipates. Even our beautiful butterflies are not affected.
Can I keep my room until I depart?
We are able to provide late check outs from Blue Waters depending on the arrivals for that day. If we are able we will provide you with a late check-out, free of charge, depending on the number of new arrivals and occupancy capacity. If we are busy then a late check-out fee of US$100 may be applied or in rare cases we will not be able to offer a late check-out at all.
Do I have to book the all-inclusive plan if I wish to be on all inclusive before I arrive?
No, you are free to book bed and breakfast and then upgrade to all-inclusive at your leisure once at the resort, no matter how you confirmed your booking. We can only accept an all-inclusive change that lasts for your entire stay from the time you upgrade.
Can I upgrade my room on arrival?
Yes, if we have a higher room category available then you are welcome to upgrade, although please not that charges are applicable.
What facilities are included in the rooms as standard?
All rooms have king beds and a private patio or balcony with chaises lounges, tables and chairs, cable TV, wall safe, clock radio, air conditioning, ceiling fan, hair dryer, telephone, fridge, tea and coffee making facilities, iron and ironing board, bath robes, guest amenities (body wash, shampoo, conditioner & body lotion) and beach towels.
Is air conditioning available in all rooms?
Air conditioning is standard and available, unrestricted, in all rooms. All rooms also have ceiling fans.
Is there internet access in the rooms?
Yes, all rooms and public areas have internet access.
Do the rooms have safes?
All rooms have a safe for secure storage of personal valuables. A deposit of US$50.00 will be charged to your account with the exception of 100 Block Rooms. This will be refunded on returning the locking set. Please note, the key provided is the only key – There is no master or duplicate key.
Is there a laundry service available?
Available daily – next day service.
Irons and ironing boards in all rooms
RESTAURANTS & BARS
Does Blue Waters require dinner reservations?
All restaurants require reservations to avoid disappointment.
Is there room service available?
Guests may choose to dine in the comfort and privacy of their own room. Room service is available from 7am till 10:30pm daily.
Are the restaurant menu’s available throughout the day?
Only during restaurant opening times are the restaurant menu’s available. At all other times between 7am and 10:30pm the hotel’s all day menu is available.
Do you serve afternoon tea?
Afternoon tea is served daily from 4pm to 5pm on the Palm Patio and Terrace.
Can you cater for dietary requirements and allergies?
Dietary requirements and allergies can be catered for though we advise that you contact the hotel if possible prior to arrival, or identify your requirements as soon as you arrive at the resort. We cannot guarantee we can meet all dietary requirements but will endeavour to accommodate where possible.
Is there a Manager’s Cocktail Party at Blue Waters?
There is and the cocktail party is usually hosted every Wednesday at Veronica’s bar from 6pm.
FACILITIES & TOURS
Can I hire a car?
Our on-site car rental company can arrange this. A local driving license is required and will be organized by the car rental company. A valid driver’s license from home and the fee in cash will be needed to facilitate this (approx. US$20 for the temporary local license).
Is there car parking at the hotel and is there a charge?
Car parking is available opposite the entrance to the lobby and is complimentary.
Are there hotel taxis available?
Yes hotel taxis are available.
Can the taxis provide tours of the island?
Our taxi drivers make friendly, knowledgeable guides of the island. Hotel taxis are available on request throughout the day. Please use only authorised vehicles that have the prefix “TX” on their number plate. You should agree on the price before hiring the taxi. It is highly recommended that you reserve a taxi through Reception before 8am on the day required.
Can I arrange trips and tours with the hotel?
Blue Waters does not arrange any tours of its own however our tours desk can arrange a number of locally available activities.
Do you have to pay for water sports?
No, all water sports are complimentary at Blue Waters. There are only non-motorized water sports available including sailing, windsurfing, kayaks, Hobie Cats, pedal boats and snorkelling equipment.
Where is the nearest golf course?
Blue Waters is only a 5 minute drive from Antigua’s only championship golf course. Enjoy the challenge of playing Antigua’s only 18-hole PGA rated par 69 Golf Course (ten minutes by car from the hotel. Rounds, lessons, club rental and golf cart hire can be arranged).
Can I play tennis at Blue Waters?
We have one flood-lit hard court next to the car park. Reservations should be made in advance with Reception. Tennis lessons can be arranged upon request. 24 hour’s notice required. Rackets and balls can be obtained from reception.
Can I arrange tennis lessons?
Lessons can be arranged through guest services with a 1 hour lesson costing approx US$50.
Does the hotel have a dive centre?
No we currently don’t have a dive centre on site.
Can I arrange diving lessons through the tour desk?
Unfortunately for insurance purposes we are unable to arrange any dive activities for guests though there are dive centres available on the island.